1. Information We Collect
We collect the following types of information:
1. Personal Information
When you create an account, place an order, or fill out forms, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Prescription details (if provided voluntarily)
- Account login details (username, password)
2. Prescription & Medical Information
If you upload or submit your prescription, we store it only to process your order.
We do not share medical information with any third party.
3. Payment Information
We do NOT store credit/debit card numbers. website works on Cash on Delivery only.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and tracking updates
- Respond to customer inquiries
- Improve website performance and user experience
- Prevent fraud or suspicious activity
- Display personalized products or offers
- Maintain your account and order history
4. Cookies & Tracking Technologies
Our site uses cookies to:
- Remember your preferences
- Keep products in your cart
- Analyze website performance
- Improve shopping experience
You may disable cookies from your browser settings, but some features may not work properly.
6. Your Rights as a Customer (Pakistan)
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request removal of your prescription or uploaded files
Opt out of marketing emails/SMS anytime
To exercise these rights, contact us at:
 [info@basirat.com.pk]
 [0339-3433831]
